Even when companies suffer from a shortage of skilled workers, they struggle with pro-actively obtaining workers from abroad. This is the conclusion of a Bertelsmann Stiftung study focusing on the nursing-care industry as an example. Hardly any other industry has such great difficulties in finding qualified staff. Fully 61 percent of nursing-care facilities have job vacancies, with an average of 4.3 unfilled places per firm. However, according to a survey of businesses in the sector, only one-sixth of all nursing-care operations have recruited skilled workers from abroad.
In carrying out the representative study, the Centre for European Economic Research (ZEW) surveyed nearly 600 employers. Three out of four of the nursing-care establishments with job vacancies described the search for suitable skilled employees as difficult. However, recruitment from abroad took last place in a list of strategies used by the care industry to address this worker shortage, with only 16 percent of companies having pursued this option. The companies were more likely to headhunt members of their competitors' staffs (20 percent) or try to reduce the illness-related absence rate (83 percent).
Too complex, too expensive, too many legal hurdles
Despite the persistent staff shortage, 59 percent of nursing establishments that lack international-recruiting experience say it is also not seen as an option in the future. Justifying this position, they say the process is too complex, too expensive, and entails too many legal hurdles. Among surveyed companies with recruitment experience, 83 percent have already run into bureaucratic obstacles in obtaining skilled workers abroad, while 67 percent have encountered problems with recognition of qualifications. Sixty percent have had difficulties related to immigration permits for third-country nationals.
For these reasons, companies want a reduction of regulatory barriers (67 percent), better language- and integration-course offerings (87 percent), and more means of obtaining information about applicants (73 percent). Small and medium-sized enterprises in particular need support. The study shows that bigger companies with more professional human-resources departments tend to seek employees from abroad more often. Outpatient care services in particular show little activity in this area, with only one-tenth having engaged in recruiting efforts abroad in the last three years. By contrast, 20 percent of inpatient nursing facilities and residential nursing homes have actively sought to recruit internationally.
In the last three years, the country in which German nursing-care companies have most often sought workers is Spain. A total of 61 percent of all companies with international-recruitment experience have been active there. This is followed by Poland (19 percent) and Croatia (19 and 16 percent). For the few companies that have also engaged in recruitment efforts outside the European Union, activities are split mainly between Eastern European countries like Bosnia and Herzegovina, Ukraine, Russia, China or the Philippines.
High rate of satisfaction with skilled workers recruited abroad
A majority of nursing-care companies that have hired employees from abroad report positive experiences. Within this group, 60 percent of companies say they are satisfied or very satisfied with their foreign nursing staff. Companies rate the work dedication of employees who have been recruited abroad particularly positively. Forty-eight percent of businesses assess this dedication as being higher than that of their German employees. However, human-resources managers rate migrants’ practical experience significantly more poorly. Fifty-three percent of companies say this is lower than is the case for their other employees.
However, more immigration of skilled workers would not relieve the nursing-care industry of having to improve its pay, typical workload and image. Successful international-recruiting efforts would also be helped by better information for companies, a nationally standardized process for recognizing nurses' professional qualifications, and more transparent immigration regulations. More efficient job-search platforms and a certification process for recruitment agencies are also needed in order to give interested employers a greater sense of security.
The complete study can be found here (only in German):