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Key questions and answers about Verlag Bertelsmann Stiftung.

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Shipping within Germany:

VVA-arvato media GmbH
Customer Service
Phone: +49 5241 80 88 280 
Fax:       +49 5241 469 70
E-Mail: karin.salfert@bertelsmann.de

Orders from the United States might also be handled by Brookings Institution Press: 
Brookings Institution Press 
c/o HFS, P.O. Box 50370,  Baltimore, MD 21211-4370
Phone: 1-800-537-5487 or (410) 516-6956, Fax: (410) 516-6998 
E-Mail: hfscustserv@press.jhu.edu 

In the U.K.: Phone: +44 1752-202301, Fax: +44 1752-202331

General information about our e-books:
Do you prefer digital media? An overview of our current e-books is available under the heading “E-books.” You can also see if your online vendor offers the publication you are interested in.