In particularly the sectors of telecommunication, IT-services, publishing and business services underwent an important structural change in recent years and use digital tools intensely.
The study also shows that there is still potential to improve. For Europe as a whole, there is a significant gap to the international frontier in the adoption rates of digital technology in enterprises. Also, broadband internet – both landline and mobile – is not as widely available as in the international leader country. These issues ought to be improved. However, there is also some good news: The gap between best practices in Europe and at the international level is not large for most indicators considered in the study. Therefore, a digital strategy can be built on expanding best policies across EU member states.
A competitive digital services sector is not only important for trade in services, it also supports trade with goods. Since many manufacturing companies make increasing use of services, an improved productivity of the services sector will help them, too.